🔐

Privacy Policy

Last Updated: January 2026

ChidiyaAI respects your privacy and is committed to protecting the personal and business information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website, platform, and services (collectively, the "Services").

By using ChidiyaAI, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a) Personal & Business Information

Name, email address, phone number
Business name and details
Account login information

b) Usage & Technical Information

IP address, browser type, device information
Pages visited and actions taken
Date and time of access

c) Communication Information

Messages sent between buyers and suppliers
Emails or support requests sent to ChidiyaAI

2. How We Use Your Information

We use the collected information to:

Provide and operate the ChidiyaAI platform
Match buyers with relevant suppliers
Deliver alerts, notifications, and recommendations
Improve our AI models and platform performance
Communicate updates, support messages, and service information
Prevent fraud, misuse, and security threats
Comply with legal obligations

3. How We Share Information

We may share information only as necessary:

Between buyers and suppliers to enable sourcing and communication
With trusted third-party service providers (hosting, analytics, email delivery)
To comply with legal requirements, court orders, or law enforcement
To protect the rights, safety, and security of ChidiyaAI and its users

👉 We do not sell your personal data to third parties.

4. Cookies & Tracking Technologies

ChidiyaAI uses cookies and similar technologies to:

Improve user experience
Remember preferences and sessions
Analyze platform usage and performance

You may choose to disable cookies through your browser settings, though some features may not function properly.

5. AI & Automated Processing

ChidiyaAI uses artificial intelligence and automated systems to:

Analyze preferences and activity
Generate supplier matches and deal recommendations
Trigger alerts and notifications

AI outputs are intended to assist users and should not be treated as guarantees or professional advice.

6. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security of data.

7. Data Retention

We retain your information only for as long as necessary to:

Provide our services
Meet legal and regulatory requirements
Resolve disputes and enforce agreements

8. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal data
Request correction or updates
Request deletion of your data
Withdraw consent where applicable

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Please review their privacy policies separately.

10. Children's Privacy

ChidiyaAI is intended for business users only. We do not knowingly collect data from individuals under the age of 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date. Continued use of the platform constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

📧 privacy@chidiyaai.com

📧 support@chidiyaai.com